Return Policy for fevmart.com
1. Eligibility for Returns
We at fevmart.com want you to be completely satisfied with your purchase. Our return policy is designed to ensure a positive shopping experience for all our customers. To be eligible for a return, please review the following conditions:
2. How to Initiate a Return
To initiate a return, please follow these steps:
3. Refund Process
Once we receive your returned item, our team will inspect it to ensure it meets the return eligibility criteria. If the return is approved:
Please allow [number] business days for the refund to be reflected in your account.
4. Return Shipping Costs
Customers are responsible for the cost of return shipping, except in cases where the return is due to an error on the part of fevmart.com or if the item received is defective or damaged.
5. Exchanges
We currently do not offer exchanges. If you need a different size, color, or product, please initiate a return for the unwanted item and place a new order.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer support team immediately. We will provide instructions on how to return the item or arrange for a replacement.
7. Changes to the Return Policy
fevmart.com reserves the right to modify or update this return policy at any time. Any changes will be communicated through our website.
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