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Refund policy

Refund Policy

1. Overview

This Refund Policy applies to all users of Fevmart By using the platform, users agree to comply with this policy. Fevmart reserves the right to amend or modify this policy at any time without prior notice.

2. Refund Eligibility

  • Digital Products: As Fevmart is a multivendor platform, the eligibility for refunds may vary between vendors. Users are encouraged to review the refund policies of individual vendors before making a purchase.

  • Physical Products: Refund eligibility for physical products is determined by the policies of the respective vendors. Users must refer to the specific vendor's refund policy displayed on the product page or contact the vendor directly.

3. Requesting a Refund

Users who wish to request a refund must adhere to the following guidelines:

  • Digital Products: Users should contact the vendor directly to inquire about a refund. Fevmart  is not responsible for refunds on digital products, as transactions are directly between the user and the vendor.

  • Physical Products: Users must follow the vendor's refund process as specified in their individual refund policy. This may involve contacting the vendor through the platform or using the contact information provided by the vendor.

4. Refund Processing

  • Digital Products: Refunds for digital products are processed by the respective vendor. [Your Company] does not handle refund transactions for digital products.

  • Physical Products: Refunds for physical products are processed according to the vendor's policies. [Your Company] is not responsible for the refund processing but may assist users in contacting the vendor.

5. Non-Refundable Items

Certain items may be designated as non-refundable by vendors. Users should carefully review the product listing and vendor's refund policy to identify any non-refundable items.

6. Disputes and Resolution

In the event of a dispute regarding a refund, users are encouraged to contact Fevmart  customer support. Fevmart will make reasonable efforts to assist in resolving disputes, but ultimate responsibility lies with the individual vendors.

7. Changes to this Refund Policy

Fevmart  reserves the right to modify or amend this refund policy at any time. Any changes will be effective immediately upon posting the updated policy on the Fevmart

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